Reference

How amavi5d login Handles Your Personal Data

Your privacy matters to every part of how we operate — from the moment you open an account to each withdrawal you request via DANA, OVO, GoPay or…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS payment data protectedYou may request full data deletionPolicy applies to all Indonesia accountsLast reviewed and updated this quarter
amavi5d login How amavi5d login Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to access, correct or remove any personal data we hold, our privacy support team is reachable seven days a week between 08:00 and…

Live Chat Reach our privacy support team directly through the live chat window inside your account…
Email Request Send your data access, correction or deletion request to our dedicated privacy email address.
In-Account Settings Navigate to Account Settings, then Privacy Controls to download your stored data, update your…
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Data protection at amavi5d login is not a single checkbox — it is built into every layer of account creation, payment processing and session management.

End-to-End Encryption

All data transmitted between your device and our servers — including DANA and OVO payment references — is encrypted using…

Cookie Controls

We use session cookies for login continuity and analytics cookies to improve page load performance.

Account Security Layers

Two-step verification is available for all accounts and is strongly encouraged when your account is linked to a GoPay or…

Data Retention Schedule

We retain your account data for as long as your account remains active.

Third-Party Data Sharing

We share data with payment processors — including those handling OVO and QRIS flows — only to the extent needed…

Your Right to Correct or Delete

You may request a correction to any inaccurate personal record or ask for full account deletion at any time.

Your Privacy Questions, Answered Directly

The questions below are what people in Indonesia most commonly ask about how we handle their data. If your question is not here, our live chat privacy team is available until 23:00 WIB every day to assist you.

We collect your name, email address, mobile number and date of birth during registration. If you link a DANA, OVO or GoPay wallet, we store an encrypted token — never your full wallet credentials or PIN — to process transactions.

QRIS scan data is not retained once a transaction is confirmed. DANA wallet references are stored as an encrypted token only. We keep transaction amount and timestamp records for the minimum period required under applicable Indonesian financial regulations.

Yes. Go to Account Settings, select Privacy Controls and choose Export My Data. A downloadable file covering your registration details, transaction history and communication preferences will be prepared and sent to your registered email within 48 hours.

Submit a deletion request via live chat between 08:00 and 23:00 WIB or email our privacy team. We process confirmed requests within five working days. Anonymisation of personal fields occurs within 30 days of account closure, subject to regulatory retention rules.

We do not sell or share your personal data with advertisers. Data is passed to payment processors — such as those handling OVO and GoPay flows — only to complete your transaction. No personal profile data is disclosed to unrelated commercial third parties.

We use essential cookies to keep your session active and analytics cookies to measure page performance. Non-essential cookies can be turned off from the Cookie Preferences panel. Disabling analytics cookies does not affect your ability to log in or complete a payment.

Once you confirm account closure, personal identifiers are anonymised within 30 days. Transaction logs are retained only for the minimum period that depends on local law. You will receive an email confirmation when the anonymisation process is complete.